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Some old fashioned ways at Boswell's will never go out of date!   Like getting excited when a new Customer walks in. With each new Customer who walks through our doors, it is a true pleasure to meet because you know they took the time to drive to our store.

We would like to share with you some photos of Customers that have taken a trip to Boswells to visit us and sit awhile for a smoke.   For those that are not able to make a trip here, we thank you for writing to us and for sending us your photos of yourself and friends enjoying Boswell pipes.

We are blessed with so many wonderful letters; we hope to have a chance to meet each and every one of you someday.

 Let us take this moment to say,

THANK YOU!

We appreciate having you as a friend.

 J.M. Gail, Dan and Julie
 
 
 
 

 

What Is A Customer?

A customer is the most important person in any business.

A customer is not dependent on us.  We are dependent on him.

A customer is not an interruption of our work.  He is the purpose of it.

A customer does us a favor when he comes in.  We aren’t doing him a favor by waiting on him.

A customer is part of our business- not an outsider.  A customer is not just money in the cash register.  He is a human being with feelings and deserves to be treated with respect.

A customer is a person who comes to us with his needs and his wants.  It is our job to fill them.

A customer deserves the most courteous attention we can give him.  He is the lifeblood of this and every business.